Unlocking the potential in you and your business

Systems and Tools

Continuous Personal Development

The "Professions" require their people to undertake many hours of Continuous Professional Development each year in order to remain qualified to practice. Sadly, the rest of us do not have such an incentive to 'encourage' Continuous Personal Development so we leave it to our employers to arrange something for us (but see 'Human Resources' above!) or we just do nothing! And yet, as individuals "we are our most important asset" so, logically, we should constantly be seeking to improve our abilities.

"Training is the responsibility of employers.
Learning is the responsibility of the individual." Dr Tony Alessandra

One of the most effective ways to develop ourselves is by learning from the experts - learning from their mistakes so we do not have to make them ourselves and copying what they have done instead of starting 'from scratch'. A fantastic new resource has been developed to enable us to do just that.

"I now understand my team better and can get more out of each individual...they also know how to adapt to the different needs of their Clients" Kerrin MacPhie
Head of Sales, BT Convention Centre, Liverpool

Continuous effort is the key to unlocking your potential - Sir Winston Churchill

"Really helpful and insightful...it brought the group together and helped the team understand their own different needs...very good training session." Nicola Butterworth CEO, HIT

"We were very pleased to receive excellent course evaluations from all the delegates. They were all in agreement with the exceptional course content and high standard of delivery, so many thanks again for all your effort andhard work." Jayne Cooper Director, Brian Tracy Associates Ltd

"...two of the most important days of my life! ...Course content was invigorating...The presenter was probably the best I have seen in many years...I came away a reinvigorated person." Alan J Ford

State of the Art Communication

According to Dr. Tony Alessandra, the three elements involved in truly effective communication, the three "Vs", are:

  • Verbal
  • Vocal
  • Visual

Relate this to Prof. Albert Mehrabian's classic statistics on the effectiveness of spoken communications:

  • 7% of meaning is in the words that are spoken
    - verbal communication
  • 38% is in the way that the words are said
    - vocal communication
  • 55% is in the facial expression used
    - visual communication

Consider the increasing number of attempts at communication which are made by:

  • e-mail (Verbal)
  • telephone (Verbal + Vocal)

and spot what's missing... more than half the meaning - Visual at 55%!

If you want to do something about this and bring your communication system into the 21st Century and If you're interested in exploring the possibilities of:

  • V-mails (Visual e-mails)
  • Visual conference calling
  • Live Visual broadcasting...

"I attended this excellent Workshop with my business hat on but the first thing that happened is I now understand my husband!" Helen Walker Director, Diversity Matters (UK) Ltd